Project Manager Posted Jun 11
SDL , San Jose, CA
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Who are we?

SDL is the global leader and innovator in language and content management technology and services. We enable companies to create meaningful digital journeys and form important emotional connections with their global customers by powering the creation, translation and delivery of relevant, personalized content to make understanding possible. We are a dynamic, collaborative and globally diverse team, working together to completely transform how the world communicates and connects with one another through content. If you like making an impact, helping others, taking a fresh look at processes and tools, furthering an open an innovative culture and tend to generally look at even the smallest task in the context of how it impacts the overall organization – we should talk!

What is the role?

The role of Project Manager is to manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth.

As the main point of contact for their clients, the ideal candidate must proactively use effective written and verbal communication to ensure that project teams understand the scope, complexity and expectations, and that the clients are kept fully informed as to the progress, position and financial status of their projects. Additionally, the project manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.


Delivery of projects to client’s expectations achieving targeted levels of profitability.
Analysis of files using translation memory tools.
Compiling estimates and proposals for approval.
Adhering to the LQI sales process and SDL project processes.
Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
Strategic project planning involving best methodologies, processes, and risk assessments.
Accurate documentation and filing of all project related materials.
Identification and development of project/process improvement opportunities and escalating to Program Manager.
Hosting regular, documented verbal and written communications with clients, Network Offices and internal team members.
Monitoring and mentoring of any assigned Associate Project Managers.


Degree in either Computer Science or a business related area or equivalent work experience
2 to 5 years of project management experience
2 to 5 years of budget management experience
Experience growing accounts
Good written/verbal communication and presentation skills
Customer service experience
Ambitious and with a desire to learn and progress
Analytical and organized problem solving abilities
Able to meet deadlines and work under pressure